The FAQ menu allows your institute to answer common questions from parents and students about admission, facilities, academics, and more. VIDYAOne lets you manage this from the admin panel under Admission.
Go to the left sidebar in the admin panel
Click on Admission
At the top of the page, click on the FAQ tab
You will see the following default category tabs: Admission, General, Facilities, Programs, Staff, Academics, Activities, Safety, Fee, and more
How to Add a New FAQ
Select the category tab you want to add the FAQ under (e.g., Admission)
- Click the Edit button on the top right
- Click + New FAQ to add a new entry
- Fill in the following fields in the FAQ Page Content section:
- Question – A clear and commonly asked question (e.g., "What is the age requirement for admission?"). Maximum 70 characters.
- Answer – A clear and helpful answer to the question. Maximum 800 characters.
- Link Text – The label for a call-to-action link related to this FAQ (e.g., "Get Admission Form"). Maximum 70 characters.
- Link URL – A valid URL related to this FAQ where visitors will be redirected (optional)
- Click Save to apply your changes
How to Manage FAQ Categories
The FAQ page is organised into multiple categories so parents and students can find answers quickly.
Create a new catrory click on + New Category button and rename the category.
The default categories are:
- Admission – Questions about the admission process and eligibility
- General – General questions about the institute
- Facilities – Questions about campus facilities and amenities
- Programs – Questions about academic and co-curricular programs
- Staff – Questions about teachers and staff
- Academics – Questions about curriculum and assessments
- Activities – Questions about events and activities
- Safety – Questions about student safety and security
- Fee – Questions about fee structure and payments
Important Tips
Write questions exactly as a parent or student would ask them — simple and direct
Keep answers clear and concise so visitors can quickly find the information they need
Use the Link Text and Link URL fields to direct visitors to relevant pages or forms for more information
Click Publish from the top right of the admin panel to make your changes live on the website
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